We guarantee that our clothing will be free from defects. We perform quality checks on every item, but if you find that you received a defective item please contact us immediately at hello@riviandkin.com. We will be happy to send you a replacement!
For a return to be processed we ask that you email us at hello@riviandkin.com within the first 7 days after delivery has been made. We do not pay return postage but we will be happy to provide you the necessary information to complete your return within this time frame. Please note that all purchases made with a promotion code or at a sale price are not refundable.
For exchanges we ask that you email us at hello@riviandkin.com within the first 7 days after delivery has been made. We do not pay return postage on exchanges but can fulfill a new size for the exact item if that size is available.
Please reach out to us with any questions you have in regards to shipping, delivery, returns or exchanges and we will be happy to help you!